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Our view on booking commissions...

Intrinsically there is nothing wrong with commissions. If a service has been provided then it is only fair that a value should be placed on that service.

However we have seen a dramatic increase in commission based services within the hospitality industry since we started in 2001 and it seems that everyone wants a cut from the hotelier. There comes a point when this becomes untenable and the hotelier finds themselves working as much for other companies as themselves. We avoid commissions and offer a pricing structure that is clear and simple to understand.

For example, since The Crown Inn, Lanlivery started using our online booking system on their own website, they have taken more than 18,000 pounds worth of bookings with ONLY 4 rooms ** in well under a year! This has cost them just 499.00 for our CaterBook systems. However, if they had used an online option from a competitor who charge commissions for the same service, they would have paid a minimum of 1188.00 *. Not only that, but the charges are ongoing for all the following bookings whereas we charge them just 150.00 per year. That is a saving of at least 2226.00 over a 2 year period! We strongly believe that online bookings derived by the hotelier on their own website should be commission free- you got the business, why pay someone else a commission?

This is why we encourage people who are looking into property management systems to do the homework regarding the real overall costs.

* Figures based on 18,000 pounds worth of online bookings per year made on the hoteliers own website. Full details of competitors online charges can be found here (see page 13). UPDATE NOTICE! The data on the link has been removed (we can't imagine why!)  however it has been independently archived and is still available HERE

** The Crown Inn has since expanded the accommodation business with an additional 5 rooms which indicates just how  successful they have been...

 

 

 

 

 

 

 

 

We are suppliers of reservation and hotel booking software for establishments in the following Counties & Countries

Bedfordshire Berkshire, Bristol, Buckinghamshire Cambridgeshire Cheshire Cleveland Cornwall Cumbria Derbyshire Devon Dorset Durham East Sussex Essex, Gloucestershire Hampshire Hereford Hertfordshire Humberside Isle of Wight Kent Lancashire Leicestershire Lincolnshire London Manchester Merseyside Norfolk Northamptonshire Northumberland North Yorkshire Nottinghamshire Oxfordshire Rutland Shropshire Somerset South Yorkshire Staffordshire Suffolk Surrey Tyne and Wear Warwickshire West Midlands West Sussex West Yorkshire Wiltshire Worcestershire Anglesey Breconshire Caernarfonshire Cardiganshire Carmarthenshire Denbighshire Flintshire Glamorganshire Merrioneth Montgomeryshire Pembrokeshire Radnorshire Alderney Guernsey Jersey Sark Herm Aberdeen Angus Argyll Ayr Banff Berwick Bute Caithness Clackmannan Cromarty Dumfries Dunbarton East Lothian Fife Inverness Kincardine Kinross Kirkcudbright Lanark Midlothian Moray Nairn Orkney Peebles Perth Renfrew Ross Ross & Cromarty Roxburgh Selkirk Shetland Stirling Sutherland West Lothian Wigtown, United States, Holland, France, Ireland, Eire, Spain, Germany, Romania, Seychelles,